Q1 What are your terms of packing?
Generally, we pack our goods in containers using iron frames. If you have special requirements, we can follow them accordingly.
Q2 What are your payment terms and delivery time?
We accept T/T with a 30% deposit and 70% balance before dispatch from the factory. Generally, delivery takes 7 to 15 days after receiving your advance payment, depending on the items and order quantity.
Q3 Do you offer logo customization and tailored vehicle requests?
Yes, we provide free custom logo branding as per your request. We also customize vehicles based on special requirements with reasonable cost and lead time, provided modifications do not alter the chassis.
Q4 How does the charging system work?
The vehicle includes an intelligent charger. Charging completes automatically once the battery is full. Full charging typically takes 6 to 8 hours.
Q5 What warranty and quality testing do you provide?
The complete electric vehicle comes with a 12-month warranty. All units undergo 100% rigorous testing before delivery to ensure quality and reliability.
Q6 Can you manufacture products based on customer samples?
Yes, we can produce directly from your technical drawings or physical samples. We have in-house capabilities to engineer customized molds and tooling fixtures.
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