Q1
Are you a manufacturer or a trading company? Can we visit the factory?
We are a direct manufacturer with extensive experience in the electric vehicle industry. We have our own production facility, R&D team, and quality control system. We warmly welcome potential clients for factory visits and due diligence.
Q2
What is your MOQ (Minimum Order Quantity)?
Our standard MOQ for a mixed container is 1 unit. This allows you to test the market with samples. For larger orders, we offer attractive tiered pricing discounts.
Q3
Do you offer OEM/ODM services?
Absolutely. We provide comprehensive OEM and ODM services. You can customize the cart's color, logo, seats, canopy, and even specific performance parameters to match your brand and market needs.
Q4
What are your terms of payment?
T/T 30% deposit, and 70% balance before dispatch from the factory.
Q5
How about your delivery time?
Generally, it will take 7 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q6
What warranty and technical support do you provide?
We provide comprehensive and lifelong technical support to all our clients. For warranty coverage, we support a 12-month warranty for the whole electric vehicle and 24 months for the battery.
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